Chief Kitsap Academy provides parents and guardians access to student attendance and grades through Skyward Family Access .
Why should I use Family Access?
Family Access is a voluntary web based tool designed to enhance parent/guardian and school.
Does Family Access cost money or is there a fee that I have to pay?
Family Access is provided free as a service of Chief Kitsap Academy.
Why do I pick up my password and user name at my child’s school?
For security reasons, all parents and guardians must pick up their password and user name at CKA. You must provide picture identification to school staff to pick up your password and username.
Can other people see my child’s personal information on Family Access?
No, Family Access is password protected. It is important that you keep your password safe so that no one else can access or view your child’s personal information.
I can’t get Family Access to work on my computer. What should I do?
Family Access is a web based product, so it should work on your computer like any other web based application, such as Safari or Internet Explorer. First, you should check to make sure you have the right Family Access web site address or URL. You can get to the Family Access web by clicking here.
Occasionally, the Family Access web server may be down for maintenance. This will usually take place after 9:00 p.m. on Friday night until 9:00 a.m. on Sunday morning. If you get an error message, please try again as needed.
If you are still having problems, you can email us and a staff member will get back to you as soon as possible. Please note, Chief Kitsap Academy does not support off-site technology or software applications; for computer or software problems please consult your computer dealer or software vendor.
When I log on to Family Access, I lose my connection after three to five minutes. Why?
Family Access has a default security setting that will terminate your connection if your computer is idle for longer than three to five minutes. This feature is designed to protect against unauthorized access and cannot be changed.
I have forgotten my user name and/or lost my password, what should I do?
To ensure security and confidentiality, please return to Chief Kitsap Academy and let us know that you forgot your password. We may ask you for ID and once we know who you are, we can let you know what your password is.
With all the talk about Internet safety and security, how do I know Family Access is safe?
Family Access uses Secured Socket Layer (SSL) encryption as the security layer for data presented on the Web. This is the same encryption system used by sites that accept credit card numbers and other personal data that must be secure. Chief Kitsap Academy’s Family Access Administrator is responsible for setting security and access to student records, as determined by District procedure. Each individual, whether student, parent, or staff member, must be given a user name and password and be designated as a member of a household linked to a student in order to view Family Access information.
Can I get my high school student’s transcript through Family Access?
Unfortunately, transcripts are not available through Family Access. They may be requested, however, from your child’s counselor. Transcript records are retained for 100 years as per state law.