Communications Survey – Tribal Members 2025

• People trust the communications they receive and believe information is accurate
• SUN texts are an effective communication tool
• People are interested in more content regarding tribal culture and current events/issues important to the tribe

• Tribal members and community members ranked “Social Media – Unofficial” high as a valuable information source. This means that people are relying on the Tribal Member-Only page, Suquamish Community page, and North Kitsap Community page to learn about tribal government.  This is a challenge because it means others are sharing information or controlling the narrative rather than the tribal government! This can lead to rumors, misinformation and misunderstandings.
• Tribal members report feeling that the government doesn’t do a good enough job making them feel valued; they also don’t believe there will be follow-up to questions/concerns/complaints.

• The Communications Department will analyze and dig deeper into the results — looking for strengths to build upon as well as areas to address
• Create a Strategic Communication Plan with measurable goals and specific objectives
• Spend the next 9-12 months implementing the plan and repeat the survey next summer to track improvements and identify new challenges
• Then, REPEAT!

2025 Communications Survey Results – Tribal Members